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Concrete Skills
  It's not what you say, it's how you say it.

Most communication training focuses only on what words to use in specific encounters. Yet decades of communication research shows that body language and paralanguage – how words are used – are much more significant to creating rapport and wielding influence.

We provide interactive training that goes beyond what words to use and gets to the heart of how we use communication to build relationships, create influence, and get things done.

We use experiential learning techniques through workshops, small group exercises, directed role-play, and individual coaching to provide a safe and entertaining environment that promotes individual skill building, team cohesiveness, and organizational effectiveness.

We customize training content, length, and format to meet your organization's needs.
The most popular topics include:
Critical Presence
Critical Connections
Critical Teams
Critical Strength
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