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Critical Teams
  Communication underpins the successful function of your business team. Building productive communication means understanding the roles and relationships among clients, colleagues, and partners. We tailor our training to emphasize the key aspects of communication that create success: accurate hand-offs, negotiating conflict, understanding how role definitions change in critical situations, and developing a culture of high-functioning teams.
Specific Skills and Exercises Available in:
Leadership Styles and Structure
  • The Mission and You
  • The Followers and You
  • Shaping Influence
High-Functioning Teams
  • Teams: Integrating for Success
  • Crews: Interoperating for Success
  • Transitions from Teams to Crews
Communication: Safety and Success
  • Handoffs: Avoiding Fumbles
  • Communicating Up and Down the Chain of Command
  • Back Channels: Your Critical Escape Hatch